IT Asset Disposal FAQ
What certifications or standards do you follow for data destruction?
We follow NIST 800-88 and DoD 5220.22-M standards for digital data destruction and provide Certificates of Destruction for every asset. When shredding is used, we comply with or exceed industry standards for physical destruction.
We’re also aligned with HIPAA, GLBA, FERPA, and other compliance frameworks that affect your clients.
Do you provide a Certificate of Destruction?
Absolutely.
Every single asset we destroy comes with serialized documentation that proves:
- The method of destruction (digital or physical)
- Time and date of processing
- Device type and serial number
- Who handled it, and when
This certificate is your audit-proof protection.
Can we get paid for old devices you remarket?
Yes.
If we determine that a device still holds resale value, we’ll refurbish and remarket it — and issue you cash, a payout, or service credit.
MSPs we work with have recovered anywhere from $500 to over $5,000 per pickup, depending on volume and hardware quality.
What happens to the tech that can’t be reused or resold?
Anything that can’t be securely wiped and reused gets ethically recycled through R2- or e-Stewards-certified downstream partners.
You’ll still get full documentation for these assets, including serial numbers and proof of recycling.
Do you handle pickups, or do we have to ship?
We offer both:
- Local Pickup: Available throughout Southeast Michigan
- Drop-Off Appointments: Available in Ann Arbor by request
We also provide chain-of-custody documentation from the moment we take possession.
Is there a minimum or maximum volume you’ll accept?
We’re flexible.
Whether you’re cleaning out 10 client laptops or 200 servers, we scale the service to your volume. No minimums, no unrealistic thresholds — we just ask for a quick consult to make sure it’s a good fit.
Can I use your service white-labeled for my clients?
Yes.
We offer white-label and co-branded options for MSPs who want to look like the hero without building a disposal pipeline from scratch. We work behind the scenes while you get the credit.
Is my client’s data really safe?
Yes — and we document the proof.
We don’t just promise security; we show it. Every asset is tracked, handled by vetted techs, and processed through a secure, auditable system. You’ll never have to say “I think we wiped that…” again.